Privacy Policy

License/Terms of Trade Agreement

Document Name: License/Terms of Trade Agreement
Version: 1.0
Last Updated: 25/05/2025

1. Purpose


This License/Terms of Trade Agreement governs the purchase and use of AML/CTF compliance documents and templates sold by Ops on Demand. By purchasing, you agree to the terms outlined in this agreement.

2. License Grant


Upon purchasing our AML/CTF compliance documents, you are granted a non-exclusive, non-transferable license to use the documents solely for internal business purposes. You may not redistribute, sell, or sublicense the documents.

3. Restrictions


- You are prohibited from modifying, copying, distributing, or using the documents for any purposes other than what is outlined in the license grant.
- You may not use the documents for any unlawful activities, including violating intellectual property rights or other legal obligations.

4. Payment and Refund Policy


- The price for the documents will be displayed at the time of purchase. Payment must be made through the payment methods available on our website.
- Due to the digital nature of the product, no refunds will be issued unless the product is proven to be defective.
- **Refund Policy**: If the product is defective or does not match its description, you are entitled to a **refund, replacement, or repair** as required under **New Zealand** or **Australian consumer law**.

5. Support and Updates


- You are entitled to support and updates to the documents during the subscription period.
- The availability and terms of updates will be communicated by Ops on Demand as applicable.

6. Limitation of Liability


- Ops on Demand is not liable for any loss, damage, or legal issues that arise from the use of the documents.
- It is your responsibility to ensure that the documents comply with local regulations, and you are encouraged to seek legal advice if needed.

7. Governing Law


- This agreement is governed by the laws of New Zealand and Australia, depending on your jurisdiction, and any disputes will be resolved accordingly.Agreement Acceptance


By purchasing and downloading the documents, you acknowledge that you have read, understood, and agreed to the terms of this License/Terms of Trade Agreement.

END

Terms and Conditions

Document Name: Terms and Conditions
Version: 1.0
Last Updated: 25/05/2025

1. Acceptance of Terms


By using this website and purchasing documents, you agree to the Terms and Conditions outlined here.

2. Product Use


- The AML/CTF compliance documents provided are for your internal business use only. You may not resell or redistribute them.
- These documents are not to be used as legal advice, and you are encouraged to consult a legal professional.

3. Payment Terms


- Payment for documents must be made through available online payment methods.
- All transactions are final once the documents are downloaded, except in cases of defective files.

4. Limitation of Liability


- Ops on Demand is not responsible for any legal outcomes or damages arising from the use of the documents.

5. Governing Law


- These Terms and Conditions are governed by the laws of New Zealand or Australia, depending on the jurisdiction of the customer.

6. Dispute Resolution


- In the event of a dispute, both parties will attempt to resolve the issue through mediation or other forms of alternative dispute resolution before seeking legal action.

END

Confidentiality and Privacy Agreement

Document Name: Confidentiality and Privacy Agreement
Version: 1.0
Last Updated: 25/05/2025

1. Purpose


Ops on Demand is committed to protecting your privacy and ensuring that all customer data and information is kept confidential.

2. Privacy Compliance


Ops on Demand complies with the **Privacy Act 2020** (New Zealand) and **Privacy Act 1988** (Australia). We will not share personal or financial information without your explicit consent, except where required by law.

3. Confidentiality Obligations


- All customer information provided during the purchase of AML/CTF documents will be kept confidential.
- Your data will not be shared with third parties unless legally required.
- Any confidential information exchanged during customer support interactions will also be kept confidential.

4. Data Retention and Protection


- Your data will be retained for a minimum of 5 years, or as required by law.
- All customer data will be stored securely using appropriate encryption and access control mechanisms.
END

Copyright Notice

Document Name: Copyright Notice
Version: 1.0
Last Updated: 25/05/2025

1. Copyright Ownership


- All documents provided by Ops on Demand are protected by copyright law. You are granted a license to use them, but you do not own the copyright.

2. Copyright Logo


- The copyright symbol (©) is used to indicate that the documents are protected by copyright.
- You may not use our copyrighted content in a way that violates this ownership, including reproduction, distribution, or public display without permission.

END